Member Services Specialist - Health & Wellness Center

Mayo Clinic; Rochester (MN); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Education opportunities

Job summary

Mayo Clinic is seeking a Part Time Member Service Coordinator in Rochester, MN. You will handle customer inquiries, registrations, scheduling, and payments in a high-volume environment, while promoting Mayo Clinic Healthy Living services and DAHLC offerings.

The role emphasizes teamwork, strong time management, and the ability to stay calm under pressure, with BLS certification expected within 30 days of employment.

Qualifications

• High school diploma or Associate’s Degree required.
• BLS certification must be obtained within 30 days of employment.
• Proficient with MS Word, Excel, PowerPoint and Outlook.

Responsibilities

• Respond to customer inquiries and schedule appointments.
• Manage member records, registration, check-in/out and payments.
• Promote Healthy Living services and DAHLC offerings to customers.
• Support multi-line telephone operation and service desks.

Skills

Customer service

BLS

MS Word

Excel

PowerPoint

Outlook

Team player

Time management

Education

High school diploma

Associate’s Degree

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Mayo Clinic is seeking a Part Time Member Service Coordinator in Rochester, MN. You will handle customer inquiries, registrations, scheduling, and payments in a high-volume environment, while promoting Mayo Clinic Healthy Living services and DAHLC offerings.

The role emphasizes teamwork, strong time management, and the ability to stay calm under pressure, with BLS certification expected within 30 days of employment.