Patient Care Coordinator, Surgical Services

Mayo Clinic; Rochester (MN); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

HSA/FSAs

Job summary

Mayo Clinic in Rochester, MN seeks a Health Unit Coordinator (HUC) to provide organizational, receptionist, and clerical support to patient care units. You will monitor supplies, answer call lights, and assist the care team with orders in the EHR, partnering with nursing staff to ensure smooth patient flow.

The role requires a high school diploma or equivalent, basic computer skills, and strong customer service and communication abilities.

Qualifications

• High school diploma or equivalent required.
• Basic knowledge of computer systems and strong keyboarding skills.
• Experience with EHR systems (EPIC preferred) and healthcare environments is an advantage.

Responsibilities

• Provide organizational, receptionist, and clerical support to patient care units and health care teams.
• Monitor and order supplies; answer patient call lights; escalate patient needs to nursing staff.
• Assist care team with managing orders in the electronic health record (EHR).
• Communicate effectively with patients, visitors, and staff; contribute to continuity of care.

Skills

Communication

Customer service

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

HUC post-secondary program preferred

HUC Certification preferred

Tools

EPIC

Job description

Mayo Clinic in Rochester, MN seeks a Health Unit Coordinator (HUC) to provide organizational, receptionist, and clerical support to patient care units. You will monitor supplies, answer call lights, and assist the care team with orders in the EHR, partnering with nursing staff to ensure smooth patient flow.

The role requires a high school diploma or equivalent, basic computer skills, and strong customer service and communication abilities.