Member Services Specialist — Gym Concierge & Sales

Core Development & Management; Braintree (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Vacation, Sick Time, and Holiday Pay

Free Black Card Membership

401(k) Retirement Savings Plan – 3% Company Match

Term Life Insurance

Employee perks and discounts

Job summary

Core Development & Management is hiring a Member Services Representative in Braintree, MA. You will provide exceptional customer service to members and guests, ensuring a judgement-free experience.

Your responsibilities include greeting members, resolving concerns, and achieving sales goals. A strong emphasis is placed on communication and relationship building. Various benefits are offered, including medical insurance and a 401(k) plan with company match.

Qualifications

• Must be 18 years of age or older.
• Willing to become CPR/AED certified with training provided.
• Continual standing and moving throughout the club.
• Must be able to lift up to 75 pounds.

Responsibilities

• Greet members and assist with inquiries.
• Promote the Judgement Free Zone.
• Resolve member concerns and escalate when needed.
• Perform membership-related functions.
• Achieve or exceed sales goals.
• Ensure cleanliness and safety of club areas.

Skills

Customer service

Communication skills

Sales goals achievement

Basic computer proficiency

Job description

Core Development & Management is hiring a Member Services Representative in Braintree, MA. You will provide exceptional customer service to members and guests, ensuring a judgement-free experience.

Your responsibilities include greeting members, resolving concerns, and achieving sales goals. A strong emphasis is placed on communication and relationship building. Various benefits are offered, including medical insurance and a 401(k) plan with company match.