Member Services Specialist - Front End & Tech Support

Sam's East, Inc.; Austin (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Education benefit

Job summary

Walmart's Sam's Club location in Austin is seeking an associate to deliver member service at the front end, process purchases, and assist with payments, returns, and exchanges according to policy.

Role includes promoting products, guiding members on self-service tech, safeguarding assets, and supporting safety and training initiatives for frontline staff. Competitive pay and benefits are offered to eligible associates.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications is preferred.

Responsibilities

• Provide member service at the checkout and assist with purchases.
• Process payments, returns, refunds, and exchanges per policy.
• Promote Sam's Club products and services to members.
• Assist with safety, security, and maintaining a clean shopping area.
• Support training and rollout of new technology for front-line associates.

Skills

Retail experience including operating

Mobile retail applications

Job description

Walmart's Sam's Club location in Austin is seeking an associate to deliver member service at the front end, process purchases, and assist with payments, returns, and exchanges according to policy.

Role includes promoting products, guiding members on self-service tech, safeguarding assets, and supporting safety and training initiatives for frontline staff. Competitive pay and benefits are offered to eligible associates.