Member Experience Specialist: Frontline & Tech Support

Sam's East, Inc.; Westworth Village (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Sam's Club in Westworth Village, TX is seeking an hourly Front-End Associate to deliver member service and maintain the checkout area. You will resolve issues, promote products and assist with purchases and self-service technology.

You will handle payments, returns, refunds, exchanges, and uphold safety and store standards while keeping merchandise organized and accessible. Training and opportunity for growth are provided.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and assists with purchases and returns.
• Promotes Sam's Club products and services and supports self-service tech.
• Assists with payments, exchanges, and staying compliant with policies.

Skills

Retail experience

Checkout operation

Mobile apps usage

Job description

Sam's Club in Westworth Village, TX is seeking an hourly Front-End Associate to deliver member service and maintain the checkout area. You will resolve issues, promote products and assist with purchases and self-service technology.

You will handle payments, returns, refunds, exchanges, and uphold safety and store standards while keeping merchandise organized and accessible. Training and opportunity for growth are provided.