Member Services Specialist: Frontline Support & Checkout

Sam's East, Inc.; Austin (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off (PTO)

Education benefits

Job summary

Sam's Club in Austin, TX is seeking a Frontline Member Specialist to assist members, operate checkout area, and process purchases. You will guide members on self-service technology, handle returns and exchanges per policies, and promote Sam's Club products and services.

Responsibilities include maintaining a safe shopping environment, helping locate merchandise, and delivering strong service to members. Competitive pay and benefits apply.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Working with mobile retail applications.

Responsibilities

• Provide member service and process purchases at checkout.
• Assist with payments, returns, refunds, and exchanges per company policies.
• Promote Sam's Club products and self-service technology guidance to members.
• Maintain safety and security practices and assist with training of associates.

Skills

Retail experience

Mobile retail apps

Job description

Sam's Club in Austin, TX is seeking a Frontline Member Specialist to assist members, operate checkout area, and process purchases. You will guide members on self-service technology, handle returns and exchanges per policies, and promote Sam's Club products and services.

Responsibilities include maintaining a safe shopping environment, helping locate merchandise, and delivering strong service to members. Competitive pay and benefits apply.