Member Experience Champion

Sam's East, Inc.; Austin (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Live Better U education

Employee discounts

Job summary

Sam's Club in Austin, TX is seeking a Member Frontline Services associate to deliver friendly service, process purchases, and assist with self-checkout and mobile apps. You will maintain the checkout area, handle payments, returns, and exchanges, and help members locate merchandise while upholding safety standards.

The role emphasizes integrity, teamwork, and continuous learning through company programs and leadership training, with opportunities for career growth.

Qualifications

• Retail experience including operating front end equipment.
• Experience using mobile retail applications.

Responsibilities

• Provide member service and resolve issues at the front end.
• Process purchases, payments, returns and exchanges per policy.
• Assist with self-checkout, guidance on self-service technology, and locating merchandise.
• Ensure safety, security, and cleanliness of the checkout area.

Skills

Retail experience

Front-end equipment

Mobile retail apps

Job description

Sam's Club in Austin, TX is seeking a Member Frontline Services associate to deliver friendly service, process purchases, and assist with self-checkout and mobile apps. You will maintain the checkout area, handle payments, returns, and exchanges, and help members locate merchandise while upholding safety standards.

The role emphasizes integrity, teamwork, and continuous learning through company programs and leadership training, with opportunities for career growth.