Member Experience Specialist: Front End & Tech Help

Sam's East, Inc.; Keller (TX); On-site; USD 23,000 - 34,000; Full time

Job summary

Walmart is hiring at the Keller, TX Sam's Club location for a Member Frontline Services associate. You will provide member service, assist with purchases, guide self-checkout, handle returns and exchanges, and help members make informed purchasing decisions while maintaining a safe, organized shopping environment.

You will process payments, verify memberships, and support training for new associates, delivering program rollouts and promoting Sam's Club products.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register)
• Experience with mobile retail applications

Responsibilities

• Provide member service and assist with purchases
• Protect and assist with payments, returns, refunds, and exchanges
• Promote Sam's Club products and services and guide self-checkout usage
• Maintain safety and order in checkout and surrounding areas
• Acknowledge members, verify memberships, and assist with purchasing decisions
• Assist with training of new Frontline Services associates and onboarding

Job description

Walmart is hiring at the Keller, TX Sam's Club location for a Member Frontline Services associate. You will provide member service, assist with purchases, guide self-checkout, handle returns and exchanges, and help members make informed purchasing decisions while maintaining a safe, organized shopping environment.

You will process payments, verify memberships, and support training for new associates, delivering program rollouts and promoting Sam's Club products.