Member Services Specialist (Floater) - Flexible Schedule

TG3 Enterprises, Inc.; Kentucky; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness is seeking a motivated Member Services Representative (Floater) to be the first point of contact for members and guests, providing a superior level of customer service in a Judgement Free Zone environment.

The role supports tours, sign-ups and memberships, processes payments, and maintains a clean, friendly club. This part-time, on-site position emphasizes reliability, positive attitude, and Spanish-English bilingual communication.

Qualifications

• Must be 18 years or older.
• On-site work required.
• CPR/AED certification within required timeframes.
• Tanning certification within required timeframes.
• Ability to read and follow verbal and written instructions.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with tours, sign-ups, and membership questions.
• Process new memberships, cancellations, and payments accurately.
• Maintain front desk operations and respond to inquiries promptly.
• Ensure club cleanliness and safety across all areas.

Skills

Positive attitude

Punctuality

Professionalism

Customer service focus

Cleansliness standards

Education

High school diploma or equivalent

Job description

Planet Fitness is seeking a motivated Member Services Representative (Floater) to be the first point of contact for members and guests, providing a superior level of customer service in a Judgement Free Zone environment.

The role supports tours, sign-ups and memberships, processes payments, and maintains a clean, friendly club. This part-time, on-site position emphasizes reliability, positive attitude, and Spanish-English bilingual communication.