Member Services Floater (PT) – Flexible Schedule

Planet Fitness - Fitton Clubs; Sugarcreek Township (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness - Fitton Clubs is seeking a motivated Member Services Representative (Floater) to deliver exceptional customer service at the front desk and support the club’s daily operations. This part-time, on-site position emphasizes a friendly, professional manner, adherence to policies, and a commitment to a clean, welcoming environment.

The MSR handles inquiries, tours, sign-ups, and member questions while maintaining accurate records and promoting Planet Fitness memberships and

Qualifications

• Must be 18 years of age or older.
• Must work onsite; this is not a remote role.
• CPR/AED Certification within required timeframes.
• Tanning Certification within required timeframes.
• Commitment to cleanliness and creating a positive member experience.

Responsibilities

• Greet members, prospective members and guests professionally.
• Assist with tours, sign-ups, and membership inquiries.
• Process new memberships, cancellations and payments accurately.
• Maintain cleanliness and order throughout the club; ensure safety and organization.

Skills

Customer service

Punctual

Professional attitude

Communication

Bilingual English/Spanish

Teamwork

Education

High school diploma or equivalent

Job description

Planet Fitness - Fitton Clubs is seeking a motivated Member Services Representative (Floater) to deliver exceptional customer service at the front desk and support the club’s daily operations. This part-time, on-site position emphasizes a friendly, professional manner, adherence to policies, and a commitment to a clean, welcoming environment.

The MSR handles inquiries, tours, sign-ups, and member questions while maintaining accurate records and promoting Planet Fitness memberships and