Member Services Floater - Flexible, Onsite, Part-Time

Planet Fitness - Fitton Clubs; Huber Heights (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness is seeking a Part Time Member Services Rep (Floater) to deliver exceptional customer service to members and guests at our Ohio club. The role emphasizes a friendly, energetic demeanor, accurate membership processing, and helpful information about available plans and amenities.

The MSR will perform front desk duties, assist with tours and sign-ups, and maintain a clean, welcoming environment in a Judgement Free Zone®.

Qualifications

• Must be 18 years of age or older.
• On-site work requirement; this is not a remote position.
• Able to maintain CPR/AED Certification within required timeframes.
• Must obtain Tanning Certification within company timeframes.
• Bilingual English/Spanish encouraged to apply.

Responsibilities

• Greet members, guests, and prospective members in a friendly, professional manner.
• Assist with tours, sign-ups, and membership inquiries; process payments and changes.
• Manage front desk operations, including check-ins and phone inquiries.
• Support cleanliness and maintenance of the club environment on shift.

Skills

Customer service

On-site work

Bilingual English/Spanish

Professional attitude

Reliability/Punctuality

Education

High school diploma or equivalent

Job description

Planet Fitness is seeking a Part Time Member Services Rep (Floater) to deliver exceptional customer service to members and guests at our Ohio club. The role emphasizes a friendly, energetic demeanor, accurate membership processing, and helpful information about available plans and amenities.

The MSR will perform front desk duties, assist with tours and sign-ups, and maintain a clean, welcoming environment in a Judgement Free Zone®.