Member Services Specialist — Flexible Schedule & Perks

Planet Fitness - Lev Management; Orangeburg (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off

401(k) with employer match

Employee discounts

Career advancement opportunities

Job summary

A leading fitness organization seeks a Member Services Representative in Orangeburg, SC. The role focuses on providing exceptional customer service to members and guests, promoting a supportive environment, and handling membership functions. Ideal candidates should possess solid customer service skills, a passion for fitness, and the ability to maintain a positive attitude in a fast-paced setting. Career advancement opportunities and various employee benefits are available.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Punctual and reliable.

Responsibilities

• Greet members and assist with questions.
• Promote the Judgement Free Zone® to members.
• Solve member concerns and escalate when necessary.
• Perform membership related functions accurately.
• Regularly clean and maintain club areas.

Skills

Customer service skills

Basic computer proficiency

Strong listening skills

Upbeat and positive attitude

Job description

A leading fitness organization seeks a Member Services Representative in Orangeburg, SC. The role focuses on providing exceptional customer service to members and guests, promoting a supportive environment, and handling membership functions. Ideal candidates should possess solid customer service skills, a passion for fitness, and the ability to maintain a positive attitude in a fast-paced setting. Career advancement opportunities and various employee benefits are available.