Member Services Pro: Flexible Schedule & Growth in Fitness
Planet Fitness - Lev Management
Columbia (SC)
On-site
USD 28,000 - 35,000
Full time
14 days+
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Benefits offered by this job
Free uniforms
Employee discounts
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Wellness resources
401(k) & Roth Retirement savings plan
Engaging team-building competitions
Job summary
A fitness center located in Columbia is seeking a Member Services Representative to ensure a superior customer experience. The ideal candidate should be passionate about fitness and health, ready to provide exceptional service, and maintain a positive, motivating atmosphere for members. Responsibilities include assisting members, managing inquiries, and upholding club cleanliness. This role offers career advancement opportunities and a supportive team environment.
Responsibilities
Provide superior customer service to members and guests.
Greet members and assist with questions.
Promote a positive environment on the club floor.
Resolve member concerns and inquiries.
Perform membership-related functions and retail transactions.
Ensure cleanliness and maintenance of the facility.
Skills
Customer service background
Communication skills
Ability to empathize
Punctuality
Problem-solving
Job description
A fitness center located in Columbia is seeking a Member Services Representative to ensure a superior customer experience. The ideal candidate should be passionate about fitness and health, ready to provide exceptional service, and maintain a positive, motivating atmosphere for members. Responsibilities include assisting members, managing inquiries, and upholding club cleanliness. This role offers career advancement opportunities and a supportive team environment.