Member Services Pro: Flexible Schedule & Growth in Fitness

Planet Fitness - Lev Management; Columbia (SC); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Free uniforms

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Wellness resources

401(k) & Roth Retirement savings plan

Engaging team-building competitions

Job summary

A fitness center located in Columbia is seeking a Member Services Representative to ensure a superior customer experience. The ideal candidate should be passionate about fitness and health, ready to provide exceptional service, and maintain a positive, motivating atmosphere for members. Responsibilities include assisting members, managing inquiries, and upholding club cleanliness. This role offers career advancement opportunities and a supportive team environment.

Responsibilities

• Provide superior customer service to members and guests.
• Greet members and assist with questions.
• Promote a positive environment on the club floor.
• Resolve member concerns and inquiries.
• Perform membership-related functions and retail transactions.
• Ensure cleanliness and maintenance of the facility.

Skills

Customer service background

Communication skills

Ability to empathize

Punctuality

Problem-solving

Job description

A fitness center located in Columbia is seeking a Member Services Representative to ensure a superior customer experience. The ideal candidate should be passionate about fitness and health, ready to provide exceptional service, and maintain a positive, motivating atmosphere for members. Responsibilities include assisting members, managing inquiries, and upholding club cleanliness. This role offers career advancement opportunities and a supportive team environment.