Member Services Rep — First Shift, Flexible Schedule & Advancement

Planet Fitness Franchising, LLC; Columbia (SC); On-site; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Flexible schedule

Paid time off

Opportunity for advancement

Wellness resources

Training & development

Job summary

A popular fitness franchise in South Carolina seeks a Member Services Representative to deliver exceptional customer service to members. In this role, you will greet guests, address inquiries, and support a welcoming atmosphere. Ideal candidates will have a strong background in customer service, a passion for fitness, and a friendly demeanor. Join a team that values its members and promotes a Judgement Free Zone®. Competitive benefits and opportunities for career advancement are included.

Qualifications

• Customer service experience is preferred.
• Must have a passion for fitness and health.
• Exceptional customer service skills required.

Responsibilities

• Greet members and assist with inquiries.
• Promote the Judgement Free Zone® culture.
• Resolve member concerns and assist with membership functions.
• Conduct regular cleaning and maintenance of club areas.

Skills

Customer service background

Basic computer proficiency

Strong listening skills

Ability to empathize

Positive attitude

Job description

A popular fitness franchise in South Carolina seeks a Member Services Representative to deliver exceptional customer service to members. In this role, you will greet guests, address inquiries, and support a welcoming atmosphere. Ideal candidates will have a strong background in customer service, a passion for fitness, and a friendly demeanor. Join a team that values its members and promotes a Judgement Free Zone®. Competitive benefits and opportunities for career advancement are included.