Member Services Specialist – Gym Front Desk

Planet Fitness - United FP Management, LLC; Colorado; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness center is seeking a full-time Member Services Representative in Colorado to provide exceptional customer service to members and guests. The role involves greeting clients, handling front-desk activities, and addressing member concerns. Ideal candidates will have a background in customer service, a positive attitude, and a passion for fitness. Emphasis is placed on punctuality and reliability as well as strong listening skills. This position requires continual interaction with clients and some physical demands. Competitive candidates are encouraged to apply.

Qualifications

• Customer service background preferred.
• Strong listening skills with the ability to empathize and problem-solve.
• Must be 18 years of age or older.

Responsibilities

• Greet members and guests with exceptional customer service.
• Handle front-desk activities and process new member sign-ups.
• Respond to member questions and concerns in a timely manner.

Skills

Customer service skills

Basic computer proficiency

Problem-solving ability

Listening skills

Positive attitude

Job description

A leading fitness center is seeking a full-time Member Services Representative in Colorado to provide exceptional customer service to members and guests. The role involves greeting clients, handling front-desk activities, and addressing member concerns. Ideal candidates will have a background in customer service, a positive attitude, and a passion for fitness. Emphasis is placed on punctuality and reliability as well as strong listening skills. This position requires continual interaction with clients and some physical demands. Competitive candidates are encouraged to apply.