Member Services & Solutions Specialist

Community-Resource-Credit-Union; Baytown (TX); On-site; USD 25,000 - 32,000; Full time

Job summary

Community-Resource-Credit-Union is hiring a Member Services Representative at the Garth Rd Branch in Baytown, TX. The role focuses on delivering exceptional service while handling financial transactions and cross-selling credit union products.

The position requires 1–3 years of related experience and a high school diploma or GED. Strong verbal and written communication, courtesy, tact, and diplomacy are essential in daily member interactions.

Qualifications

• One year to three years of similar or related experience.
• A high school education or GED.
• Good verbal and written communication skills are required.
• Courtesy, tact, and diplomacy are essential elements of the job.

Responsibilities

• Greet members and assist with financial transactions to exceed service expectations.
• Cross-sell credit union products and services.
• Balance cash drawer and daily transactions.
• Direct membership trends and report to management.
• Mentor new employees during training.
• Performs other duties as assigned.

Skills

Customer service

Cash handling

Cross-selling

Education

High school diploma or GED

Job description

Community-Resource-Credit-Union is hiring a Member Services Representative at the Garth Rd Branch in Baytown, TX. The role focuses on delivering exceptional service while handling financial transactions and cross-selling credit union products.

The position requires 1–3 years of related experience and a high school diploma or GED. Strong verbal and written communication, courtesy, tact, and diplomacy are essential in daily member interactions.