Member Experience Concierge — Bank Lobby

Shell Federal Credit Union; Cypress (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Shell Federal Credit Union in Cypress, TX is hiring for a full-time member services role. The position requires flexibility including Saturdays and a 40-hour workweek, with duties focusing on greeting members, guiding them to the correct area and handling routine branch tasks.

Candidates should have a high school diploma or GED, good verbal communication and the ability to work in an open-concept space. Knowledge of credit union products is preferred and training will be provided.

Qualifications

• High school diploma or GED required.
• Knowledge of Credit Union products and services.
• Must possess professional verbal communication skills.
• Ability to work in an open-concept workspace/environment.

Responsibilities

• Greet members and welcome visitors with a friendly, helpful attitude.
• Assist with check-in and guide members to the appropriate area or team.
• Support branch operations, balance day-end processes and merchandising of materials.

Skills

Welcoming demeanor

Professional communication

Open workspace adaptability

Education

High school diploma or GED

Job description

Shell Federal Credit Union in Cypress, TX is hiring for a full-time member services role. The position requires flexibility including Saturdays and a 40-hour workweek, with duties focusing on greeting members, guiding them to the correct area and handling routine branch tasks.

Candidates should have a high school diploma or GED, good verbal communication and the ability to work in an open-concept space. Knowledge of credit union products is preferred and training will be provided.