Member Services & Sales Specialist – Flexible Scheduling

Core Development & Management; Dracut (MA); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Savings Plan – 3% Company Match

Free Black Card Membership

Job summary

Core Development & Management is seeking a Member Services Representative in Dracut, MA to provide top-tier customer service to Planet Fitness members. Responsibilities include greeting members, handling inquiries, assisting with membership functions, and ensuring cleanliness throughout the club. Ideal candidates should be at least 18 years old and willing to attain CPR/AED certification. The position offers flexible scheduling options and a variety of benefits including medical, dental, and a 401(k) retirement plan.

Qualifications

• Must be 18 years of age or older.
• Willing to become CPR/AED Certified (Training provided).

Responsibilities

• Provide exceptional customer service to members and guests.
• Greet members as they enter and exit the club.
• Resolve member concerns and assist with inquiries.
• Perform membership related functions including sign-ups and updates.
• Maintain cleanliness and organization of the club.

Skills

Customer service experience

Strong communication skills

Ability to resolve complaints

Basic computer proficiency

Job description

Core Development & Management is seeking a Member Services Representative in Dracut, MA to provide top-tier customer service to Planet Fitness members. Responsibilities include greeting members, handling inquiries, assisting with membership functions, and ensuring cleanliness throughout the club. Ideal candidates should be at least 18 years old and willing to attain CPR/AED certification. The position offers flexible scheduling options and a variety of benefits including medical, dental, and a 401(k) retirement plan.