Member Services & Retail Sales Associate

Crunch, LLC; Nashua (NH); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Crunch, LLC is seeking a front desk associate to support member services at the Nashua club. You will greet members, check in guests, promote services, and process payments while maintaining a welcoming atmosphere.

Responsibilities include selling retail, scheduling tanning and other member services, and communicating events. You will follow policies, keep a clean workspace, and assist in ongoing club projects with professionalism.

Qualifications

• Fluent in English.
• Proficient reading and writing skills.
• Computer skills are required.

Responsibilities

• Membership Sales.
• Greet all members & guests with a smile and wish them well as they exit the club.
• Check in all members and guests in accordance with company procedures.
• Facilitate any messages on club software at member check-in.
• Answer phones in courteous, helpful, professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere, which makes members feel welcome.
• Facilitate all member requests or forward to a manager.
• Maintain professional disposition at all times.
• Sell retail products.
• Schedule member services: tanning, etc
• Facilitate payment of member services in accordance with company procedures.
• Know club facility, services, and schedules.
• Maintain a clean and organized work area.
• Assist in all projects as delegated by club management.
• Follow all policies and procedures in the Employee Handbook.
• Opening and closing duties.

Skills

Fluent English

Proficient reading and writing skills

Computer Skills

Job description

Crunch, LLC is seeking a front desk associate to support member services at the Nashua club. You will greet members, check in guests, promote services, and process payments while maintaining a welcoming atmosphere.

Responsibilities include selling retail, scheduling tanning and other member services, and communicating events. You will follow policies, keep a clean workspace, and assist in ongoing club projects with professionalism.