Club Member Experience & Sales Specialist

Crunch, LLC; Barre (VT); Híbrido; USD 26.000 - 36.000; Jornada completa

Descripción de la vacante

Crunch, LLC is seeking a friendly front desk associate to support club members and guests. You will greet arrivals, check in members, and communicate events and services.

Responsibilities include processing payments, selling retail, scheduling tanning and member services, answering phones, and maintaining a welcoming atmosphere. You will follow procedures and participate in trainings.

Formación

• Fluent in English required.
• Proficient reading and writing skills required.
• Computer skills expected for club software and payments.

Responsabilidades

• Membership Sales
• Greet all members and guests with a smile at check-in
• Check in members and guests per procedures
• Facilitate messages on club software at check-in
• Answer phones in courteous, professional manner
• Communicate special events to members and guests
• Maintain welcoming atmosphere for members
• Process member service payments
• Schedule member services (e.g., tanning)
• Know club facilities, services, and schedules
• Maintain a clean, organized work area
• Follow Employee Handbook policies and procedures
• Open and close club duties
• Assist in projects as directed by management
• Sell retail products
• Facilitate all member requests or escalate to a manager

Conocimientos

Fluent English

Reading & Writing

Computer Skills

Strong customer service

Descripción del empleo

Crunch, LLC is seeking a friendly front desk associate to support club members and guests. You will greet arrivals, check in members, and communicate events and services.

Responsibilities include processing payments, selling retail, scheduling tanning and member services, answering phones, and maintaining a welcoming atmosphere. You will follow procedures and participate in trainings.