Member Services Representative

Pinnacle Fit Clubs LLC; Woodstock (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading fitness company is seeking a Part-Time Member Services Representative to join their team in Woodstock, GA. This role focuses on delivering exceptional customer service to members while maintaining the cleanliness of the facility. Ideal candidates are passionate about fitness, demonstrate excellent interpersonal skills, and are committed to providing a positive experience for all guests.

Benefits

FREE Black Card Membership

401k plan after 3 months

Health Insurance after hire date

Medical & Prescription drug plans

Health Savings Account

Qualifications

• Exceptional customer service skills; able to interact positively with members.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions.

Responsibilities

• Responsible for providing superior customer service to members.
• Ensure cleanliness of all areas in the facility.
• Create a positive member experience.

Skills

Customer service skills

Strong listener

Problem solving

Basic computer proficiency

Punctuality

Job description

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The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be primarily responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Schedule

• Part Time up to 30 hours a week
• Monday through Friday: 2:00 PM to 10:00 PM
• Saturday & Sunday: 6:45 AM to 1:00 PM or 1:00 PM to 7:15 PM
• 8-hour shift
  
  

Benefits

• FREE Black Card Membership!
• 401k plan after 3 months of service
• Health Insurance - First of the month following hire date
• Medical & Prescription drug plans
• HSA (Health Savings Account)
• A passion for fitness and health!
• Upbeat and positive attitude.
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Basic computer proficiency.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Satisfactory background check.
  
  

How To Apply

If you are interested in joining our team and contributing to making a difference, please submit your resume or complete our application by using the Apply Now Section or Hitting Apply. We will be reviewing applications on an ongoing basis and reaching out to the best possible candidates until the position is filled.

Thank you for your interest in joining our team!

E-Verify STATEMENT

We are an E-Verify Company. All candidates selected to move forward and offered employment will be processed through E-Verify to ensure they are legally eligible to work in the United States. .

Eoe Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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