Member Services Rep I – Banking & Cross-Sell

CASE Credit Union; Okemos (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

CASE Credit Union in Michigan is seeking a friendly Member Service Representative to handle deposits, withdrawals, and inquiries. You will balance cash totals, process payments, and assist members with account questions and problems.

The role involves opening/closing accounts, promoting Credit Union products, and supporting team colleagues while maintaining privacy and accurate records.

Qualifications

• High school graduate or equivalent.
• Abilities generally acquired on the job in 12 months. No experience necessary.
• Good communication skills.
• Time management.
• Ability to operate related computer applications and other business equipment including fax, copy machine and money counting machines.

Responsibilities

• Receives deposits, loan payments, and other transactions.
• Balances daily transactions and verifies totals.
• Presents and explains Credit Union services to members.
• Assists members and answers questions with professional service.
• Cross-sell Credit Union products and services.
• Maintains privacy of member account information.

Skills

Good communication

Time management

Computer applications & equipment

Education

High school diploma

Job description

CASE Credit Union in Michigan is seeking a friendly Member Service Representative to handle deposits, withdrawals, and inquiries. You will balance cash totals, process payments, and assist members with account questions and problems.

The role involves opening/closing accounts, promoting Credit Union products, and supporting team colleagues while maintaining privacy and accurate records.