Member Service Associate I - Cash Handling

Meijer Credit Union; Grand Rapids (MI); In loco; USD 21.000 - 28.000; Tempo pieno

Descrizione del lavoro

Meijer Credit Union is seeking an approachable Member Service Representative I to help members with everyday financial transactions and deliver accurate, high-quality service. You will handle cash, process deposits and disbursements, and maintain precise records while upholding security and confidentiality.

You’ll work closely with the Branch and Operations Manager to ensure member needs are met and banking services are promoted when appropriate.

Competenze

• High school diploma or GED required.
• Customer service and/or cash handling experience required.
• Courteous, tactful and diplomatic interaction with members.
• Proficient in Microsoft Office; ten-key calculator and keyboard by touch.
• Good communication skills are essential for in-person and phone contacts.
• Detail-oriented with numbers and names; accurate data entry and recordkeeping.
• Maintains regulatory and legal compliance in daily activities.

Mansioni

• Assist members with daily financial transactions and cash handling.
• Accept deposits, verify accuracy of transactions, and issue receipts.
• Prepare and issue cashier’s checks, money orders, traveler’s checks, and related instruments.
• Record transactions and balance cash drawer at end of shift.
• Promote banking services to meet members’ needs.
• Maintain secure workspace and protect confidential records.
• Prepare funds for deposit or shipment to branches or Fed.

Conoscenze

Customer service

Cash handling

Communication

Attention to detail

Microsoft Office

Ten-key calculator

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Descrizione del lavoro

Meijer Credit Union is seeking an approachable Member Service Representative I to help members with everyday financial transactions and deliver accurate, high-quality service. You will handle cash, process deposits and disbursements, and maintain precise records while upholding security and confidentiality.

You’ll work closely with the Branch and Operations Manager to ensure member needs are met and banking services are promoted when appropriate.