Member Services & Financial Solutions Specialist

Security Credit Union; Flint (MI); On-site; USD 28,000 - 42,000; Full time

Job summary

Security Credit Union in Michigan seeks a teller/member services associate to deliver quality service to members in person and by telephone. You will handle deposits, withdrawals, transfers, and related transactions while promoting credit union products.

Responsibilities include balancing daily cash, maintaining reports, mentoring staff as needed, and ensuring compliance with policies. Prior cash handling and strong customer service skills are essential.

Qualifications

• High school diploma or equivalent required.
• Prior cash handling and customer service experience desired.
• Licenses/certifications to perform duties to be attained as needed.
• Ability to promote products/services and refer customers to related offerings.

Responsibilities

• Provide quality service to members in person and by phone.
• Promote credit union products and complete referrals.
• Balance daily transactions and handle deposits/withdrawals.
• Process deposits, payments, transfers, and check-related tasks.
• Assist with notary, loans, and account maintenance as needed.
• Maintain workstation and office supplies, prepare reports, and back up duties.

Skills

Customer service

Cash handling

Cross-selling

Teamwork

Communication

Education

High school diploma

Job description

Security Credit Union in Michigan seeks a teller/member services associate to deliver quality service to members in person and by telephone. You will handle deposits, withdrawals, transfers, and related transactions while promoting credit union products.

Responsibilities include balancing daily cash, maintaining reports, mentoring staff as needed, and ensuring compliance with policies. Prior cash handling and strong customer service skills are essential.