Member Services Rep I: Banking & Community Impact

HomeTown Credit Union; Owatonna (MN); On-site; USD 35,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Dental insurance

Vision insurance

Life insurance

HSA + company contributions

401(k) + company contributions

Tuition reimbursement

Professional development assistance

Paid time off

Job summary

HomeTown Credit Union in Owatonna, MN, seeks a full-time Member Services Representative I (Teller I) at the Owatonna South Branch. You will greet members, process transactions, and guide them through our services with professionalism.

The role emphasizes accuracy and a customer-first mindset. Typical hours are 8-hour shifts, Monday–Friday with rotating Saturdays; benefits include health/dental/vision insurance, 401(k), life insurance, HSA, and employee discounts.

Qualifications

• A high school diploma or GED is required.
• Prior customer service experience is preferred.
• Familiarity with Microsoft Office applications (Outlook, Word, Excel) is important.

Responsibilities

• Serve as the primary point of contact for members, delivering friendly banking service.
• Process financial transactions accurately and efficiently.
• Assist members with inquiries and guide them through available services.

Skills

Customer service

Cash handling

10-key data entry

Microsoft Office

Attendance

Education

High school diploma or GED

Tools

Microsoft Office

Job description

HomeTown Credit Union in Owatonna, MN, seeks a full-time Member Services Representative I (Teller I) at the Owatonna South Branch. You will greet members, process transactions, and guide them through our services with professionalism.

The role emphasizes accuracy and a customer-first mindset. Typical hours are 8-hour shifts, Monday–Friday with rotating Saturdays; benefits include health/dental/vision insurance, 401(k), life insurance, HSA, and employee discounts.