Member Experience Pro | Growth & Perks

Communication Federal Credit Union; Owasso (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

$1,000 New Hire Welcome Bonus after 90 days

Competitive Pay with advancement opportunities

Yearly Performance Incentive

11 Paid Holidays

Paid Time Off (Starting at 16 days per year with Years of Service Increases)

200% 401(k) Match up to 5%

Medical Plans

Dental, Vision, Short-Term Disability Insurance

Flexible Spending Accounts

Tuition/Educational Assistance

Job summary

A local credit union in Owasso seeks a Member Service Representative to deliver exceptional member experiences by providing prompt and courteous service and processing teller transactions accurately. Ideal candidates should have strong interpersonal and communication skills, with at least 1 year of experience in a financial institution or retail customer service. The role includes building relationships with members and achieving branch goals. Enjoy a competitive pay structure along with an attractive benefits package including a $1,000 welcome bonus, 401(k) match, and medical plans.

Qualifications

• 1 year of experience in financial institution or retail customer sales/service environment.
• Prior cash-handling experience preferred.

Responsibilities

• Accurately process teller transactions, including deposits, withdrawals, and loan payments.
• Build relationships with credit union members.
• Achieve individual and branch goals for member experience and transaction accuracy.

Skills

Interpersonal skills

Communication skills

Listening skills

Transaction processing

Education

High school diploma or G.E.D.

Job description

A local credit union in Owasso seeks a Member Service Representative to deliver exceptional member experiences by providing prompt and courteous service and processing teller transactions accurately. Ideal candidates should have strong interpersonal and communication skills, with at least 1 year of experience in a financial institution or retail customer service. The role includes building relationships with members and achieving branch goals. Enjoy a competitive pay structure along with an attractive benefits package including a $1,000 welcome bonus, 401(k) match, and medical plans.