Member Services & Relationship Builder

DuPont Community Credit Union; Harrisonburg (VA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Meaningful work

Career development

Great benefits

Community involvement opportunities

Work-life balance

Job summary

DuPont Community Credit Union in Virginia seeks a Member Representative to process a wide range of financial transactions, educate members, and promote products to help members reach their financial goals.

The role emphasizes delivering an excellent member experience, handling cash accurately, and collaborating with branch teams in a fast-paced environment. Salary is competitive with comprehensive benefits, and placement depends on experience.

Qualifications

• High school diploma or equivalent.
• Passion for service and the ability to transform service experiences into relationships.
• Passion for helping people and interacting with others.
• Ability to adapt to fast-paced, changing environments and work as part of a team to promote an efficient and effective workflow.
• Excellent communication skills.

Responsibilities

• Process all financial transaction requests to include cash advances, withdrawals, deposits, transfers, loan payments, and balancing.
• Effectively make referrals for credit union products, educate members, and promote the use of alternative service delivery channels and services.
• Actively assist the branch team in creating a meaningful member experience
• Assist with a variety of transactions and the administration of the cash management responsibilities.

Skills

Customer service

Communication

Teamwork

Adaptability

Education

High school diploma or equivalent

Job description

DuPont Community Credit Union in Virginia seeks a Member Representative to process a wide range of financial transactions, educate members, and promote products to help members reach their financial goals.

The role emphasizes delivering an excellent member experience, handling cash accurately, and collaborating with branch teams in a fast-paced environment. Salary is competitive with comprehensive benefits, and placement depends on experience.