Member Representative - Augusta County & Harrisonburg

DuPont Community Credit Union; Harrisonburg (VA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Meaningful work

Career development

Great benefits

Community involvement opportunities

Work-life balance

Job summary

DuPont Community Credit Union in Virginia seeks a Member Representative to process a wide range of financial transactions, educate members, and promote products to help members reach their financial goals.

The role emphasizes delivering an excellent member experience, handling cash accurately, and collaborating with branch teams in a fast-paced environment. Salary is competitive with comprehensive benefits, and placement depends on experience.

Qualifications

• High school diploma or equivalent.
• Passion for service and the ability to transform service experiences into relationships.
• Passion for helping people and interacting with others.
• Ability to adapt to fast-paced, changing environments and work as part of a team to promote an efficient and effective workflow.
• Excellent communication skills.

Responsibilities

• Process all financial transaction requests to include cash advances, withdrawals, deposits, transfers, loan payments, and balancing.
• Effectively make referrals for credit union products, educate members, and promote the use of alternative service delivery channels and services.
• Actively assist the branch team in creating a meaningful member experience
• Assist with a variety of transactions and the administration of the cash management responsibilities.

Skills

Customer service

Communication

Teamwork

Adaptability

Education

High school diploma or equivalent

Job description

Want to join a progressive, stable and growing organization where you can build a career?

Member Representative – Augusta County & Harrisonburg

DuPont Community Credit Union (DCCU) is currently seeking enthusiastic and driven individuals to join our Augusta County & Harrisonburg locations. If you have a passion for serving others to help them achieve their financial goals, then this may be the perfect position for you!

What You’ll Have The Opportunity To Do

• Process all financial transaction requests to include cash advances, withdrawals, deposits, transfers, loan payments, and balancing.
• Effectively make referrals for credit union products, educate members, and promote the use of alternative service delivery channels and services.
• Actively assist the branch team in creating a meaningful member experience
• Assist with a variety of transactions and the administration of the cash management responsibilities.

What You’ll Bring To The Table

• High school diploma or equivalent
• A strong passion for service and the ability to transform service experiences into relationships.
• Passion for helping people and interacting with others.
• Ability to adapt to fast paced, changing environments and work as part of a team to promote an efficient and effective workflow.
• Excellent communication skills

What We Bring To The Table

• Meaningful work that is highly impactful to the membership and community
• Opportunities for development and career growth
• Excellent working conditions, work hours, and work-life balance
• Community involvement opportunities
• Compensation and benefits:

DuPont Community Credit Union offers a competitive starting salary range of $17.91 to $21.07 in addition to an excellent benefits package including medical and dental insurance, life and disability insurance, pension plan, 401k with employer match, and generous paid time off. Starting salary placement in the range will be determined based on the candidate’s experience, qualifications, and skills.

Who We Are

Founded in 1959, DCCU is a financial leader in the Shenandoah Valley, currently serving over 125,000 members, with over $2.0 Billion in Assets. At DCCU, we go beyond transactions and truly want to help our members achieve financial success by aligning them with the right products and services to help make a difference in their lives. This is a great opportunity to join a well-respected and growing financial institution offering meaningful work that impacts our community.

At DuPont Community Credit Union our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We are an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.