Member Service Pro: Help Members Thrive

Lafayette Federal Credit Union; Arlington (VA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Employer paid health insurance

Fully funded deductible

401k employer matching

Life insurance

Paid time off and holidays

Educational assistance

Commuter benefits

Job summary

Lafayette Federal Credit Union in Crystal City, VA seeks an entry-level Member Service Representative to provide exceptional member service and support daily banking needs.

You will process transactions, open accounts, and promote Credit Union products while safeguarding member privacy and confidentiality. The role offers growth opportunities within a community-focused employer recognized for workplace excellence.

Qualifications

• Entry-level banking experience or related retail experience is acceptable.
• Strong ability to provide prompt, accurate service and protect member privacy.
• Effective communication and ability to cross-sell Credit Union products.

Responsibilities

• Process all transactions for members, in person or by phone.
• Open new checking and savings accounts, set up direct deposits, issue ATM cards.
• Cross-sell and promote Credit Union products and services.

Skills

Cash handling

Customer service

Verbal communication

Professionalism

Job description

Lafayette Federal Credit Union in Crystal City, VA seeks an entry-level Member Service Representative to provide exceptional member service and support daily banking needs.

You will process transactions, open accounts, and promote Credit Union products while safeguarding member privacy and confidentiality. The role offers growth opportunities within a community-focused employer recognized for workplace excellence.