Member Services Pro – Part-Time with Growth

Planet Fitness; Shillington (Berks County); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Shift-differential pay for select Shif

Job summary

Planet Fitness in Shillington/Reading, PA is seeking a part-time Customer Service Representative. Starting pay is $11 per hour with planned increases after 180 days, 1 year, and every 6 months based on anniversary date.

Responsibilities include greeting members, handling sign-ups, answering questions, processing purchases, and promoting fitness classes. Must be 18+, have a high school diploma or GED, and basic computer skills.

Qualifications

• Customer service experience preferred.
• High school diploma or GED equivalent required.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to Planet Fitness members, guests, and prospective members.
• Answer phones politely and use information scripts.
• Greet members, sign up and tour new members, log amenities.
• Respond to questions and concerns in a timely manner.
• Process beverage or merchandise purchases at the point of sale.
• Promote fitness classes to members and new sign-ups.
• Maintain a clean, sanitized, and safe club environment.

Skills

Customer service

Basic computer proficiency

Education

High school diploma/GED

Job description

Planet Fitness in Shillington/Reading, PA is seeking a part-time Customer Service Representative. Starting pay is $11 per hour with planned increases after 180 days, 1 year, and every 6 months based on anniversary date.

Responsibilities include greeting members, handling sign-ups, answering questions, processing purchases, and promoting fitness classes. Must be 18+, have a high school diploma or GED, and basic computer skills.