Part-Time Member Experience Specialist – Growth & Perks

Planet Fitness; Philadelphia (Philadelphia County); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness in Philadelphia's Roxborough area is seeking a part-time Customer Service Representative. Starting at $12 per hour, with hourly increases at 180 days, 1 year and every 6 months thereafter.

You will greet members, answer phones, log amenities, process POS purchases, promote PE@PF classes, and maintain a clean, safe club environment. Requirements: high school diploma or GED preferred; must be 18+; basic computer skills.

Qualifications

• High school diploma/GED equivalent preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Communication

Basic computer proficiency

Education

High School Diploma or GED

Tools

Point of Sale (POS) system

Job description

Planet Fitness in Philadelphia's Roxborough area is seeking a part-time Customer Service Representative. Starting at $12 per hour, with hourly increases at 180 days, 1 year and every 6 months thereafter.

You will greet members, answer phones, log amenities, process POS purchases, promote PE@PF classes, and maintain a clean, safe club environment. Requirements: high school diploma or GED preferred; must be 18+; basic computer skills.