Member Services Pro - Evening/Weekend Shifts

Planet Fitness; Harmonville (PA); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Pay raises at milestones

Shift differential

Paid time off

Employee Assistance Program

Free Black Card

Job summary

Planet Fitness is hiring a Customer Service Representative for the Plymouth Meeting – Conshohocken area in PA. This part-time role starts at $11 per hour with a second shift schedule: Friday 1PM–5PM and Saturdays Sundays 1PM–5PM.

You will provide superior service to members and guests, greet and sign up new members, answer phones, log amenities, and process POS purchases. You’ll also promote PF classes and keep the club clean and safe.

Qualifications

• Customer service experience required or preferred.
• Basic computer proficiency to operate POS and member systems.

Responsibilities

• Provide a superior level of customer service to Planet Fitness members and guests.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes to active and new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED equivalent

Job description

Planet Fitness is hiring a Customer Service Representative for the Plymouth Meeting – Conshohocken area in PA. This part-time role starts at $11 per hour with a second shift schedule: Friday 1PM–5PM and Saturdays Sundays 1PM–5PM.

You will provide superior service to members and guests, greet and sign up new members, answer phones, log amenities, and process POS purchases. You’ll also promote PF classes and keep the club clean and safe.