Part-Time Front Desk & Member Experience Associate

Planet Fitness; Reading (Berks County); On-site; USD 11,440 - 19,200; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness in Reading, PA is seeking a part-time team member to deliver exceptional customer service and support to members and guests. The role includes greeting members, processing sign-ups, and promoting fitness classes.

The position offers a starting pay of $11 per hour with scheduled shifts on weekends and evenings. Hourly increases occur at defined anniversaries with a supportive work environment and benefits.

Qualifications

• Customer service experience is required.
• High school diploma or GED equivalent preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to Planet Fitness members, prospects, and guests.
• Answer phones politely using the information script.
• Greet and sign up new members; tour and log amenities.
• Address member questions and concerns promptly and professionally.
• Process beverage or merchandise purchases through the POS system.
• Promote fitness instruction classes to members and guests.
• Keep the club environment clean, sanitized, and safe.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED equivalent

Job description

Planet Fitness in Reading, PA is seeking a part-time team member to deliver exceptional customer service and support to members and guests. The role includes greeting members, processing sign-ups, and promoting fitness classes.

The position offers a starting pay of $11 per hour with scheduled shifts on weekends and evenings. Hourly increases occur at defined anniversaries with a supportive work environment and benefits.