Member Services Pro II — In-Branch & Phone Support (Frisco)

Advancial Federal Credit Union; Frisco (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare

Life insurance

401K

Vacation time

Tuition reimbursement 80%

Pet insurance

Life Rewards program

Job summary

Advancial Federal Credit Union in Frisco, TX, is looking for a Customer Service Specialist to deliver outstanding member service, grow memberships, and deepen relationships in-branch and by phone. You will drive sales, meet product penetration targets, and process transactions accurately while following policies to mitigate risk.

The role includes Saturday shifts and on-site responsibilities at the Frisco branch.

Qualifications

• Requirements: High School diploma or equivalent; with three months related experience and/or training; or equivalent combination of education and experience

Responsibilities

• Deliver exceptional member service and maintain high satisfaction scores

Education

High School diploma or equivalent

Job description

Advancial Federal Credit Union in Frisco, TX, is looking for a Customer Service Specialist to deliver outstanding member service, grow memberships, and deepen relationships in-branch and by phone. You will drive sales, meet product penetration targets, and process transactions accurately while following policies to mitigate risk.

The role includes Saturday shifts and on-site responsibilities at the Frisco branch.