Member Services Specialist II - Service & Sales in Frisco

Advancial Federal Credit Union; Frisco (TX); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Healthcare benefits

401K contributions

Vacation homes access

Tuition reimbursement

Affordable pet insurance

Job summary

Advancial Federal Credit Union in San Francisco seeks a dedicated member service representative. The role involves providing outstanding member service, acquiring new members, and supporting branch operations. Candidates should have a high school diploma and three months of related experience. The position offers competitive pay from $18–$22 per hour and includes extensive benefits such as healthcare, vacation homes access, and tuition reimbursement. Join a culture that emphasizes teamwork and growth!

Qualifications

• Three months related experience and/or training is required.
• Strong product and procedural knowledge is necessary.

Responsibilities

• Deliver exceptional member service and maintain high satisfaction scores.
• Acquire new members and deepen existing relationships through proactive sales.
• Identify opportunities to improve members' financial health.
• Support branch needs, including Saturday shifts and opening/closing duties.

Skills

Exceptional member service

Proactive sales

Problem resolution

Risk mitigation

Collaboration

Education

High School diploma or equivalent

Job description

Advancial Federal Credit Union in San Francisco seeks a dedicated member service representative. The role involves providing outstanding member service, acquiring new members, and supporting branch operations. Candidates should have a high school diploma and three months of related experience. The position offers competitive pay from $18–$22 per hour and includes extensive benefits such as healthcare, vacation homes access, and tuition reimbursement. Join a culture that emphasizes teamwork and growth!