Member Services Pro — Gym Front Desk & Member Care

Epic Crunch Jobs; Tyler (TX); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free Crunch Fitness membership

Competitive pay

Job summary

Crunch Fitness - Undefeated Tribe in Tyler, TX is seeking a friendly Member Services Representative to greet members and guests, manage front desk operations, process enrollments, and promote programs and merchandise with a smile.

You’ll be the club’s face, delivering exceptional customer service, assisting with membership sales, check-ins, and program promotions, while maintaining a clean, welcoming lobby and supporting daily operations.

Qualifications

• Minimum 1 year in customer service or retail environment.
• Experience in memberships or club front desks preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet members and guests warmly and check them in efficiently.
• Promote memberships, programs and merchandise to drive revenue.
• Handle phone inquiries and front desk duties with professionalism.
• Maintain clean, organized lobby and assist with daily club operations.

Skills

Customer service

Membership sales

Front desk operations

Phone etiquette

Job description

Crunch Fitness - Undefeated Tribe in Tyler, TX is seeking a friendly Member Services Representative to greet members and guests, manage front desk operations, process enrollments, and promote programs and merchandise with a smile.

You’ll be the club’s face, delivering exceptional customer service, assisting with membership sales, check-ins, and program promotions, while maintaining a clean, welcoming lobby and supporting daily operations.