Guest Experience Advocate – Front Desk & Member Sales

Epic Crunch Jobs; Tyler (TX); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free Crunch Fitness membership

Job summary

Crunch Fitness - Undefeated Tribe in Tyler, TX is seeking an Overnight Member Services Representative to provide a warm, welcoming experience for members and guests while handling check-ins, enrollments, and promotions.

You’ll answer phones, support front desk operations, help promote group fitness and tanning, and ensure cleanliness and order so the club feels grand-opening ready every day.

Qualifications

• Experience delivering exceptional customer service in a retail or hospitality setting.
• Proven ability to meet sales targets and promote memberships or programs.
• Ability to manage front desk tasks and assist with member enrollment processes.

Responsibilities

• Greet and assist members and guests with a friendly, professional demeanor.
• Assist with membership sales, enrollments, check-ins, and promotions.
• Answer phones, manage front desk operations, and support club cleanliness and program promotion (group fitness and tanning).
• Maintain accurate procedures and help keep the club ready for daily operations.

Skills

Customer service

Sales

Front desk

Promotions

Job description

Crunch Fitness - Undefeated Tribe in Tyler, TX is seeking an Overnight Member Services Representative to provide a warm, welcoming experience for members and guests while handling check-ins, enrollments, and promotions.

You’ll answer phones, support front desk operations, help promote group fitness and tanning, and ensure cleanliness and order so the club feels grand-opening ready every day.