Member Services Pro — Gym Front Desk & Experience

Planet Fitness; Los Medanos (CA); Sur place; USD 23 000 - 24 000; Plein temps

Résumé du poste

Taymax Group is hiring a Member Services Representative for a Planet Fitness club in Pittsburg, CA. You will deliver exceptional member experiences by greeting guests, checking in members, signing up new members, and touring prospects while supporting the Club Manager.

The role requires a friendly, reliable team player with basic computer skills and a passion for fitness. This on-site position emphasizes cleanliness and responsive member service.

Qualifications

• High School diploma or GED required.
• Customer service background preferred.
• Basic computer proficiency is required.

Responsabilités

• Greet members, prospective members and guests with a friendly, professional manner.
• Answer phones and assist callers with questions.
• Check members into the system and sign up new members with rate calculations.
• Give tours to prospective members and assist the Club Manager as needed.
• Maintain neatness and cleanliness of the club and assist with cleaning tasks.
• Handle daily tasks within the shift and help with special projects as required.

Connaissances

Customer service

Basic computer proficiency

Punctuality & reliability

Teamwork

Positive attitude

Active listening

Formation

High School diploma/GED

Outils

Front desk software

Description du poste

Taymax Group is hiring a Member Services Representative for a Planet Fitness club in Pittsburg, CA. You will deliver exceptional member experiences by greeting guests, checking in members, signing up new members, and touring prospects while supporting the Club Manager.

The role requires a friendly, reliable team player with basic computer skills and a passion for fitness. This on-site position emphasizes cleanliness and responsive member service.