Member Services Pro: Gym Front Desk & Engagement

Fit Fusion, LLC; Schererville (IN); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

A leading gym facility in Schererville is seeking a Member Service Representative to enhance member engagement and deliver excellent customer service. Responsibilities include greeting members, assisting with sales, promoting club privileges, and ensuring a positive member experience. Ideal candidates will have strong communication skills, customer service orientation, and a willingness to obtain CPR/AED certification. This role fosters a fun fitness environment and offers opportunities for advancement.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• Ability to communicate effectively and demonstrate proficiency in reading and writing skills.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Greets all members & guests with focus on engagement and retention.
• Assists with membership and product sales.
• Communicates special events to members and guests.

Skills

Customer service orientation

Effective communication

Sales skills

Job description

A leading gym facility in Schererville is seeking a Member Service Representative to enhance member engagement and deliver excellent customer service. Responsibilities include greeting members, assisting with sales, promoting club privileges, and ensuring a positive member experience. Ideal candidates will have strong communication skills, customer service orientation, and a willingness to obtain CPR/AED certification. This role fosters a fun fitness environment and offers opportunities for advancement.