Member Services Pro: Front Desk & Wellness Sales

Hunter Super Techs - TurnPoint; Downers Grove (IL); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

401(k) plan

Free gym membership

CPR/AED re-certifications

Job summary

Crunch Fitness powered by JEM Wellness Brands in Downers Grove, IL is seeking a part-time Member Services Representative to ensure a welcoming environment for members and staff. You will engage with guests, manage check-ins, and promote fitness services to support enrollment and guest conversion.

The role requires a friendly communicator with basic computer skills, CPR/AED certification, and a high school diploma or GED. Day-shift availability is needed, with competitive hourly pay and benefits.

Qualifications

• Fluent in English with strong reading and writing skills.
• Basic computer proficiency.
• Experience in customer service environment is preferred.

Responsibilities

• Greet members and guests with a warm, enthusiastic welcome.
• Check in members and guests; handle front desk duties and phone calls.
• Assist with membership sales and promote services (tanning, group fitness, childcare).
• Maintain a clean, organized work area and be knowledgeable about club facilities.
• Attend meetings and training; follow policies and procedures.

Skills

English proficiency

Computer skills

Customer service

Education

High school diploma or GED

Job description

Crunch Fitness powered by JEM Wellness Brands in Downers Grove, IL is seeking a part-time Member Services Representative to ensure a welcoming environment for members and staff. You will engage with guests, manage check-ins, and promote fitness services to support enrollment and guest conversion.

The role requires a friendly communicator with basic computer skills, CPR/AED certification, and a high school diploma or GED. Day-shift availability is needed, with competitive hourly pay and benefits.