Member Services Pro: Front Desk & Guest Experience

Planet Fitness; Butte (MT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dynamic team environment

Opportunities for personal growth

Job summary

A fitness company located in Butte, Montana is searching for a Member Services Representative. In this role, you will provide exceptional customer service to members and guests, create a welcoming environment, and maintain club cleanliness. Ideal candidates will have a customer service background, a positive attitude, and a high school diploma or GED. You’ll be part of a dynamic team and contribute to creating a healthier Planet. If you are enthusiastic about fitness and helping others, we want to hear from you!

Qualifications

• Previous experience in customer service preferred.
• Ability to interact positively with members and colleagues.
• Punctual and reliable in all job duties.

Responsibilities

• Greet members and guests to provide excellent customer service.
• Assist with inquiries and issues over the phone and in person.
• Maintain cleanliness at the front desk and lobby area.

Skills

Customer service skills

Basic computer proficiency

Positive attitude

Listening skills

Education

High School diploma/GED equivalent

Job description

A fitness company located in Butte, Montana is searching for a Member Services Representative. In this role, you will provide exceptional customer service to members and guests, create a welcoming environment, and maintain club cleanliness. Ideal candidates will have a customer service background, a positive attitude, and a high school diploma or GED. You’ll be part of a dynamic team and contribute to creating a healthier Planet. If you are enthusiastic about fitness and helping others, we want to hear from you!