Member Services Pro — Front Desk & Free Gym Membership

Planet Fitness - PF Baseline Fitness; Duluth (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Employee discounts

Job summary

Planet Fitness - PF Baseline Fitness in Duluth, MN seeks a Customer Service Representative to drive new member sales and deliver outstanding member experiences. You will greet prospects, manage front desk tasks, and support tours and sign-ups with a friendly, professional approach.

Responsibilities include handling calls, updating member accounts, resolving common inquiries, and ensuring a clean, welcoming club environment.

Qualifications

• Must demonstrate honesty and a solid work ethic.
• Customer service skills are essential for daily interactions.
• Basic computer skills required for front desk tasks and member management.

Responsibilities

• Greet and assist potential members to ensure a positive experience.
• Handle front desk tasks including answering calls, providing information, and giving tours.
• Support member services issues and escalate to supervisor when needed.
• Maintain club cleanliness and organization.

Skills

Honesty

Strong customer service

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness in Duluth, MN seeks a Customer Service Representative to drive new member sales and deliver outstanding member experiences. You will greet prospects, manage front desk tasks, and support tours and sign-ups with a friendly, professional approach.

Responsibilities include handling calls, updating member accounts, resolving common inquiries, and ensuring a clean, welcoming club environment.