Member Services Pro (Floater) - Flexible Schedule & Growth

First National Bankers Bank; Springfield (OH); Vor Ort; USD 18.000 - 26.000; Teilzeit

Benefits dieser Stelle

Free uniforms

Advancement opportunities

Paid time off

Training & development

Wellness resources

Flexible schedule

Zusammenfassung

Planet Fitness is seeking a motivated Member Services Representative (MSR) to join our team as a floater part-time. You will provide exceptional customer service to members and guests, handle inquiries, process memberships, and help maintain a clean, welcoming environment in a fast-paced club.

The role requires on-site work, with a focus on friendly, professional interactions and adherence to club policies. Bilingual English/Spanish are encouraged to apply for better member support.

Qualifikationen

• Must be 18 years of age or older.
• On-site work requirement.
• CPR/AED and tanning certifications required within specified timeframes.
• Background check as part of employment.
• Maintain a clean and positive member environment.

Aufgaben

• Greet members and guests professionally.
• Assist with account inquiries and billing questions.
• Provide information about memberships and amenities; assist tours and sign-ups.
• Process memberships, cancellations and payments; follow opening/closing procedures.
• Maintain cleanliness and safety across the club.

Kenntnisse

Customer service

Cash handling

Bilingual English/Spanish

Ausbildung

High school diploma or equivalent

Tools

POS system

Membership software

Jobbeschreibung

Planet Fitness is seeking a motivated Member Services Representative (MSR) to join our team as a floater part-time. You will provide exceptional customer service to members and guests, handle inquiries, process memberships, and help maintain a clean, welcoming environment in a fast-paced club.

The role requires on-site work, with a focus on friendly, professional interactions and adherence to club policies. Bilingual English/Spanish are encouraged to apply for better member support.