Member Services Floater — Flexible Part-Time with Growth

First National Bankers Bank; Mansfield (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness in Mansfield, OH is seeking a part-time Member Services Representative (Floater) to greet members, sign up prospective members, and maintain a welcoming, clean environment. The MSR handles inquiries, processes memberships and payments, and supports front-desk operations.

Bilingual English/Spanish are encouraged to apply, with on-site work and a focus on a positive, judgment-free experience. The role requires CPR/AED and tanning certifications within stated timeframes and offers a

Qualifications

• Must be 18 year of age or older.
• Ability to work onsite, this is not a remote position.
• Upbeat, professional and positive attitude and strong work ethic.
• Reliable, punctual and dependable.
• Professional, respectful, and solutions-oriented in member and employee interactions.
• Commitment to cleanliness and creating a positive member experience.
• Ability to learn and apply company cleaning practices, policies, and procedures.
• Ability to read and follow verbal and written instructions.
• Obtain and maintain CPR/AED Certification within required timeframes.
• Obtain Tanning Certification within company required timeframes.

Responsibilities

• Greet members, prospective members and guests in a friendly, and professional manner.
• Create a positive club experience by providing outstanding customer service.
• Respond to member questions and concerns promptly and courteously.
• Assist members with account inquiries, changes, and billing questions.

Skills

Customer service

On-site work

Sales ability

Bilingual English/Spanish encouraged

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness in Mansfield, OH is seeking a part-time Member Services Representative (Floater) to greet members, sign up prospective members, and maintain a welcoming, clean environment. The MSR handles inquiries, processes memberships and payments, and supports front-desk operations.

Bilingual English/Spanish are encouraged to apply, with on-site work and a focus on a positive, judgment-free experience. The role requires CPR/AED and tanning certifications within stated timeframes and offers a