Member Services Pro — Community Banking with Benefits

Forest Area Federal Credit Union; Mesick (MI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401K

Short/Long Term Disability

Life Insurance

Job summary

Forest Area Federal Credit Union is seeking a dedicated team member to provide reliable transactional service to members on site in Michigan. The role focuses on accurate cash handling, posting transactions, and delivering friendly, confidential service in line with our values.

You will balance the cash drawer daily and maintain a professional appearance while seeking opportunities to offer products and services that benefit members and the credit union.

Qualifications

• Experience in customer service or financial services is a plus.
• Strong attention to detail and accuracy in cash handling.

Responsibilities

• Perform transactional duties to serve members by receiving or paying out funds with high degree of accuracy.
• Balance cash drawer daily with tolerances per policy and minimal variances.
• Accurately post transactions with few unresolved posting errors per review period.
• Troubleshoot and resolve member and internal inquiries in a timely and friendly manner.
• Proactively identify appropriate products and services that benefit members.
• Maintain a dependable attendance record and professional appearance.

Job description

Forest Area Federal Credit Union is seeking a dedicated team member to provide reliable transactional service to members on site in Michigan. The role focuses on accurate cash handling, posting transactions, and delivering friendly, confidential service in line with our values.

You will balance the cash drawer daily and maintain a professional appearance while seeking opportunities to offer products and services that benefit members and the credit union.