Member Services Specialist — Community Banking

Forest Area Federal Credit Union; Haring Township (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance/Dental 100% for you

401K with 7% contribution after 1 year

Disability Insurance (short & long)

Life Insurance for you and family

Job summary

Forest Area Federal Credit Union seeks a team member to perform transactional duties, balance cash drawers, and promptly resolve member inquiries. You will post transactions accurately, provide friendly service, and identify opportunities to help members with appropriate products and services.

The role emphasizes reliability, professional appearance, and community-focused service consistent with our core values.

Qualifications

• Experience handling cash and basic banking transactions.
• Strong customer service and communication skills.
• Attention to detail with accurate record-keeping.
• Ability to troubleshoot member inquiries promptly.

Responsibilities

• Perform transactional duties with accuracy and maintain records.
• Balance cash drawer daily within policy limits.
• Post transactions accurately and resolve posting errors quickly.
• Assist members with basic financial service needs and product suggestions.
• Maintain professional appearance and attendance.

Skills

Cash handling

Customer service

Attention to detail

Troubleshooting

Communication

Job description

Forest Area Federal Credit Union seeks a team member to perform transactional duties, balance cash drawers, and promptly resolve member inquiries. You will post transactions accurately, provide friendly service, and identify opportunities to help members with appropriate products and services.

The role emphasizes reliability, professional appearance, and community-focused service consistent with our core values.