Member Services Pro - Community Banking & Growth

Self-Help; Manchester (CT); Vor Ort; USD 27.000 - 39.000; Vollzeit

Benefits dieser Stelle

Generous benefits

Competitive pay

Zusammenfassung

Self-Help in Manchester, CT is seeking a Member Service Representative to deliver exceptional member service, open accounts, process deposits and loan payments, and promote credit union products.

The role emphasizes accuracy, regulatory compliance, bilingual communication (English/Spanish preferred), and flexibility to cover evenings and weekends. Prior cash handling and customer service experience are valued.

Qualifikationen

• High School graduate or equivalent.
• Bilingual in English/Spanish highly preferred but not required.
• Minimum one year experience in financial institution or customer service.
• Prior cash handling and customer service responsibilities preferred.
• Ability to work flexible hours including evenings/weekends.
• Strong attention to detail and accuracy.

Aufgaben

• Initiate conversations to identify member needs.
• Maintain and enhance member account relationships with service excellence.
• Process deposits, loan payments, payrolls, and transfers.
• Disburse cash and withdrawals with accuracy.
• Open new memberships and ensure compliance.
• Promote credit union products and refer to loan departments.

Kenntnisse

Customer service

Cash handling

Bilingual

Data entry

Office software

Teamwork

Communication

Ausbildung

High School graduate

Tools

New Solutions

Microsoft Excel

Jobbeschreibung

Self-Help in Manchester, CT is seeking a Member Service Representative to deliver exceptional member service, open accounts, process deposits and loan payments, and promote credit union products.

The role emphasizes accuracy, regulatory compliance, bilingual communication (English/Spanish preferred), and flexibility to cover evenings and weekends. Prior cash handling and customer service experience are valued.