Member Services & Loans Specialist

Gwcu; Logan (UT); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Paid time off (22 days)

Tuition reimbursement

Retirement and 401(k) match

Job summary

Goldenwest Credit Union in Logan, UT is hiring a part-time Contact Center Agent for 25 hours per week. The role pays $15.00 per hour, with bonus and incentive opportunities. Join a team dedicated to helping members with loans, accounts, and payments.

You will handle inbound calls, process transactions, and advise on products and services while maintaining regulatory compliance and a customer-first attitude.

Qualifications

• High school diploma required.
• Prior retail or consumer lending experience is preferred.

Responsibilities

• Resolve inbound member calls regarding loans, payments, transfers, investment certificates, and new accounts.
• Assist members over the phone with their account needs.
• Process transactions.
• Pair corresponding credit union products and services with members’ financial needs.
• Comply with all regulations as required by law.
• Actively participate in continuing education related to credit union career development.

Skills

Critical thinking

Verbal and written communication

Member trust

Professional appearance

Education

High school diploma

Job description

Goldenwest Credit Union in Logan, UT is hiring a part-time Contact Center Agent for 25 hours per week. The role pays $15.00 per hour, with bonus and incentive opportunities. Join a team dedicated to helping members with loans, accounts, and payments.

You will handle inbound calls, process transactions, and advise on products and services while maintaining regulatory compliance and a customer-first attitude.