Member Services Agent — Bonus & Tuition Reimbursement

Goldenwest Credit Union; Logan (UT); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

PTO 22 days

Tuition reimbursement

401K match

Job summary

Goldenwest Credit Union is seeking a part-time Contact Center Agent in Logan, Utah to proudly serve members with loans, payments, transfers and new accounts. You will provide friendly support over the phone, handle transactions and help members find the right financial products to meet their needs.

The role requires a high school diploma and strong communication skills. Expect a friendly team environment with ongoing training and opportunities for growth in member services.

Qualifications

• High school diploma required.
• Prior retail or consumer lending experience preferred.
• Strong communication skills are essential for member interactions.

Responsibilities

• Resolve inbound member calls regarding loans, payments, transfers, investment certificates and new accounts.
• Assist members over the phone with account needs.
• Process transactions.
• Pair credit union products and services with members’ financial needs.
• Comply with all regulations as required by law.
• Participate in continuing education related to credit union career development.

Skills

Critical thinking

Verbal & written communication

Trust & integrity

Professionalism

Education

High school diploma

Job description

Goldenwest Credit Union is seeking a part-time Contact Center Agent in Logan, Utah to proudly serve members with loans, payments, transfers and new accounts. You will provide friendly support over the phone, handle transactions and help members find the right financial products to meet their needs.

The role requires a high school diploma and strong communication skills. Expect a friendly team environment with ongoing training and opportunities for growth in member services.