Member Services & Lending Specialist

truitycu; Lawrence (KS); On-site; USD 31,000 - 42,000; Full time

Job summary

truitycu is seeking a dedicated Member Services Representative to assist members with deposits, loans, and account inquiries. You will balance service to members with risk controls, ensuring accurate processing and friendly, professional interactions.

Responsibilities include opening and closing accounts, processing transactions, and advising on available products and services to fit member needs. This on-site role supports daily operations and community engagement.

Qualifications

• 1–3 years of related experience preferred.
• High school diploma or equivalent required.
• Strong customer service and communication skills essential.

Responsibilities

• Assist members with deposits, withdrawals, and loan inquiries.
• Process account openings, closings, and other teller transactions.
• Provide guidance on products and services to meet member needs.

Skills

Customer service

Communication

Problem solving

Cash handling

Typing

Education

High school diploma

Job description

truitycu is seeking a dedicated Member Services Representative to assist members with deposits, loans, and account inquiries. You will balance service to members with risk controls, ensuring accurate processing and friendly, professional interactions.

Responsibilities include opening and closing accounts, processing transactions, and advising on available products and services to fit member needs. This on-site role supports daily operations and community engagement.